Our Service
Are you a factory or trading company?
We are factory which is established in 1998 with more than 300 workers. Our factory is located in Guangzhou.
What is your delivery time?
For standard size models, we have plenty of material in stock, less than 500pcs, 3-7 day is ok; For customized models, the delivery date depends on the quantity. In generally, it is 7-15 days. We can finish production in 15 days under 332 CBM, 9 containers.
What is the term of payment and trade term?
40% of deposit, and balance will be cleared by T/T before delivery. In generally, we will use EXW or FOB. Other terms can be negotiated. Payments via Credit card, Alibaba platform, and TT are welcome.
Do you have minimum order quantity (MOQ) limitation and are samples available?
We don’t have MOQ limitation. But if you don’t have other goods to share the container and the quantity is less than 10pcs, we would recommend you buy at the local market due to shipping costs. Samples are available at any time; you can also check raw materials for quality verification.
Could you produce the goods in OEM and ODM design?
Sure, we have very rich experience in customizing shelves according to your specifications.
What if we encounter problems during installation or lack installers?
We will provide detailed install instruction for every type of shelf, including support via phone, FaceTime, or video. For mezzanine floor cases or large projects, we can send our technical staff to guide the installation or provide a professional team to handle it. All systems come with a warranty ranging from 3 to 5 years.