QWhat is the typical shipping lead time and discharge port for Indian orders?
We ship full container loads (FCL: 20GP, 40GP, 40HQ) from Guangzhou / Nansha / Shenzhen ports directly to major Indian commercial ports. Typical ocean transit times: Nhava Sheva (JNPT, Mumbai) and Mundra (Gujarat): 14 to 18 days; Chennai and Tuticorin: 12 to 16 days; Kolkata / Haldia: 16 to 20 days. Inland transit to dry ports (ICDs) such as Tughlakabad (Delhi-NCR), Dadri, Garhi Harsaru, Whitefield (Bengaluru), and Sanathnagar (Hyderabad) can be easily coordinated via your nominated forwarder or our freight partners.
QWhat customs documentation is provided for Indian Customs (ICEGATE) clearance?
We provide complete, compliant documentation under the correct HS Code classification (typically HS 7308.90 - Structures and parts of structures of iron or steel). Documentation includes: Clean On Board Commercial Bills of Lading (B/L), Detailed Commercial Invoices, Itemized Weight-Breakdown Packing Lists, Mill Test Certificates (MTC) verifying steel chemical properties, and Certificates of Origin (Non-Preferential COO). This ensures straightforward duty calculations and rapid clearance by your local Customs Broker (CHA).
QHow does Heda Shelves calculate seismic loads under Indian Standard IS 1893?
Our engineering calculation sheet models upright column sectional modulus against dead loads, live pallet weights, and dynamic earthquake ground acceleration specific to your Indian city. For sites located in Zone IV (e.g., Delhi, Rohtak, Patna) or Zone V (Guwahati, Bhuj), we increase the steel gauge thickness of upright profiles (e.g., upgrading from 1.8mm to 2.0mm or 2.5mm Q235B), add heavy-duty floor anchor anchor bolts, and specify horizontal and vertical stability bracing frames to satisfy structural inspection audits.
QHow do we handle installation across India? Does Heda provide on-site erectors?
We provide two primary installation routes: 1. Comprehensive Local Erection Support: Every export shipment includes clear piece-marked CAD floor blueprints, step-by-step 3D assembly guides, and high-definition video walkthroughs allowing local Indian warehouse fabrication and mechanical contractors to install the system smoothly. 2. Factory Supervisor Dispatch: For large multi-tier mezzanine installations or radio shuttle automation projects, Heda can dispatch an experienced site installation engineer to supervise local labor, verify torque specs on anchor bolts, and conduct pre-commissioning alignment tests.
QWhat key parameters must I supply to receive a free custom CAD warehouse layout?
To enable our structural designers to generate an optimized AutoCAD design and accurate quotation within 24 hours, please share: 1. Building Architectural CAD/PDF showing clear warehouse internal height, dock gate positions, and column grid spacing. 2. Pallet Specifications: Width (W) × Depth (D) × Overall Loaded Height (H) including pallet base, plus Maximum Gross Pallet Weight. 3. Material Handling Equipment: Forklift model, minimum turning radius (ast), and maximum mast lift height. 4. Project City: To account for local seismic and climatic environmental factors.