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Good Quality Factory Direct Customized Adjustable Detachable Durable Commercial Galvanized Post Storage Pallet Stacking Rack
Product Description
Frequently Asked Questions
Q1
Are you a factory or a trading company?
We are a professional manufacturer with our own factory. This ensures you get the best price, stringent quality control, and direct support for customization.
Q2
What material are the racks made of, and what are the load capacities?
They are constructed from high-quality mild steel (Q235) for superior strength and durability. We offer three capacity grades: Light Duty (100-300kg), Medium Duty (400-800kg), and Heavy Duty (1000-1700kg).
Q3
Can you customize the size and design?
Yes, customization is a key service we provide. We can design the optimal solution based on your specific tire types, storage space, and operational needs, even if you don't have ready-made drawings.
Q4
What is your production lead time and how are products packed for shipment?
Our standard lead time is 3-4 weeks after order confirmation and deposit. All items are securely packed with plastic banding and/or stretch film to guarantee safe delivery. We provide regular production updates with photos.
Q5
What are your payment terms?
We offer flexible and secure payment methods, including T/T, L/C at sight, and Alibaba Trade Assurance.
Q6
What is your quality guarantee? What if there is a problem?
We fully guarantee our product quality. We take complete responsibility for any manufacturing defects and will resolve the issue promptly, either by issuing a refund or shipping replacement products.
